Returns
Customers may return their order within 15 days of receiving it.
Returned items must be:
- Unworn
- Unused
- In original condition with tags attached
We reserve the right to reduce or refuse a refund if the item shows signs of wear.
Customers are responsible for return shipping costs unless the item is faulty.
For international orders, customs duties and taxes are non‑refundable.
Refunds are issued to the original payment method within 14 days of receiving the return.
To request a return, contact: contact@shadestudios.org